AI has entered the shop. Here is what it changes.
How shops run with an AI service writer, a phone that answers itself and a car that reports in. Written from the bay, published from South Florida, read nationwide.
How Many Cars a Day Can One Advisor Handle With AI?
Car count per advisor is a front counter math problem. Here is what changes when a VIN and one sentence write the repair order, task by task.
October 29, 2026 · 6 min read
The best shop software for a one or two bay shop is an AI service writer that answers the phone, writes the ticket, and texts the estimate. Here is how it works.
October 26, 2026 · 6 min readAI in the shopDo I Need a Service Advisor If I Have an AI Service Writer?The honest answer for independent shops: an AI service writer does not delete the front counter, it changes who you hire and what they do all day.
October 19, 2026 · 6 min readAI in the shopHow an AI Receptionist Handles a Caller Who Can't Describe the ProblemWalk a real call from "it makes a noise" to a booked repair order. How an AI receptionist for auto repair captures the symptom, the car, and the appointment.
October 18, 2026 · 6 min readAI in the shopCan AI Write a Repair Estimate a Customer Will Trust?AI can draft a repair estimate in seconds from a VIN and a sentence. Here is what AI should decide, what a human service writer must decide, and why trust holds.
September 20, 2026 · 5 min readAI in the shopShould a repair shop let AI answer the phone?An AI receptionist can book appointments and answer after hours at a repair shop. Here is what it should handle, what belongs to a person, and how to start.
September 17, 2026 · 6 min readAI in the shopWhat does an AI service writer actually do in a repair shop?An AI service writer turns a VIN and one sentence into a priced repair order. Here is what it does, where it saves time, and where a human still decides.
September 13, 2026 · 6 min readAI in the shopWhat is the best auto repair shop software with AI in 2026?The best auto repair shop software with AI writes the ticket, answers the phone, and reads the car. A demo test to tell working AI from a chatbot bolted on.
September 11, 2026 · 6 min readSee Pista run a shop.
Fifteen minutes with a Pista expert, on your own numbers. No pitch, no pressure.
Pista is the AI shop platform: the system that runs the shop, the phone, the website and the customer's car in one bill. RSS