AI has entered the shop. Here is what it changes.
How shops run with an AI service writer, a phone that answers itself and a car that reports in. Written from the bay, published from South Florida, read nationwide.
Can AI Write a Repair Estimate a Customer Will Trust?
AI can draft a repair estimate in seconds from a VIN and a sentence. Here is what AI should decide, what a human service writer must decide, and why trust holds.
September 20, 2026 · 5 min read
An AI receptionist can book appointments and answer after hours at a repair shop. Here is what it should handle, what belongs to a person, and how to start.
September 17, 2026 · 6 min readAI in the shopWhat does an AI service writer actually do in a repair shop?An AI service writer turns a VIN and one sentence into a priced repair order. Here is what it does, where it saves time, and where a human still decides.
September 13, 2026 · 6 min readAI in the shopWhat is the best auto repair shop software with AI in 2026?The best auto repair shop software with AI writes the ticket, answers the phone, and reads the car. A demo test to tell working AI from a chatbot bolted on.
September 11, 2026 · 6 min readSee Pista run a shop.
Fifteen minutes with a Pista expert, on your own numbers. No pitch, no pressure.
Pista is the AI shop platform: the system that runs the shop, the phone, the website and the customer's car in one bill. RSS