They sell you shop software.
Then the website, the phone and the reviews are your problem.
They write tickets well. Everything before the ticket, the website, the phone, the reviews, is three more vendors and three more bills. Pista is all of it, on one.
| What you get | Pista | The big shop systems |
|---|---|---|
| Tickets, estimates, invoices | Included | Yes |
| Text customers from the ticket | Included | Yes, or an add-on |
| AI writes the estimate from the VIN and the complaint | Included | Not built in |
| Parts pricing and ordering in the ticket | Included | Yes |
| Google review requests, with unhappy customers caught first | Included | Add-on or top plan only |
| A website for your shop, built and hosted | Included | Not offered, or a paid add-on |
| Online booking on that website | Included | Widget only, or an add-on |
| Business phone line with recording, in the ticket | Included | Third party |
| AI receptionist that answers when you cannot | Included | Not offered |
| Set up to show in AI and Google answers | Included | Not offered, or an SEO add-on |
| Data migration from your current system | Free, done for you | Varies |
| Built and supported in the US, in English and Spanish | Yes | Varies |
| Bills you pay | One | Three to five |
Details on other systems come from their public websites and pricing pages as of September 2026. "Add-on" means the vendor offers it at extra cost or through a partner; "Third party" means you buy it from someone else and connect it. If we have something wrong, tell us at sales@trypista.com and we will fix it.
Bigger teams, longer integration lists. Need one we do not have? Ask. We will say so.
Website, phone, reviews, AI answers. Included, connected, one bill.
We move your data, free. Up and running in 24 to 48 hours. Nothing lost.
Looking for a side-by-side with the system you use today?
Bring your current bill to the demo.
We will show you what the same money buys in Pista, line by line.